Dear Editor,
With the airport in an improving, but much diminished state, with an often-crowded departure tent, mobile toilets, very basic dining and retail opportunities, those of us that live here know how much better it is now than a short few months ago.
That said and appreciated, there are many things that could be done that would improve the departure experience. I will only mention one: Give the departure tent free Wi-Fi.
This small gesture would go a long way and mean a lot to outbound travellers, forced to sit and wait for hours in less-than-ideal or welcoming surroundings. Most departing passengers do not have easy access, and this is so simple.
Additionally, an opt-in database of visitors could be harvested and utilized by our Tourist Office for future campaigns. This is so simple and so easy; my question to PJIA: Why is it not already done?
Disgruntled passenger
