Dear Editor,
Bring in category 2 of GEBE where the updated bill meter readings reflect paid bills before the hack. I have emailed GEBE and visited customer service with no avail. It’s like either talking to someone with no grasp of the situation or perhaps someone with a strong intent to disregard the real issue and just go for the illegal collection.
There are many on the island who might have GEBE bills paid until February 2022 (before the hack) and if they have a last paid meter reading, say 3050 but are presently receiving bills from meter reading 2475. I have been to GEBE 6 times for corrections but to no avail. I paid my bill with clarifications and under “threat” of disconnection, but my payment ended up being reflected from meter reading 2475. So, I, like many, basically have to leave my work and go every day to GEBE and spend a few hours and still not get any resolution.
GEBE went with digital bills and everyone has their last paid bill with meter reading in this email box. How difficult is it for GEBE to ask the population to furnish their last paid meter reading and bill from that last paid reading to current meter reading.
They are trying to shoot inflated bills with pre-dated meter readings and are successfully getting a portion of the gullible population to pay for the same consumption twice.
This is what happens when government grants a monopoly to a company which is supposedly government-owned. I would rather request an outsider to take over this company or let some other private companies get a license to supply power and water to residents. It’s a shame to see no accountability by anyone and our own government fails us by not holding the culpable to task in time. The result is that it is the same population which suffers, the company seems to get away with no accountability while the government keeps pushing the blame on each other and obscuring the issue.
It is only us the population to blame when our government fails us by not ensuring accountability and failing to ensure its population a basic right to power and water at a reasonable price.
If I look at any government-owned company I see abject failure and mismanagement. The airport saga has dragged since 2017 … that’s 5 years and counting. The hospital is a mess. The communication and Internet facilities are overpriced and not priced in line with our neighbouring islands. The power company is a failure. Mental health care is non-existent.
The population is being held to low standards by a bunch of 20 people in power who have absolute disregard for the population. These 20 only show up during elections.
Indeed, shame … shame on who?
Name withheld
