Dear Queenie,
One of the people where I work is on their phone all the time, looking at Facebook and reading and answering personal emails, but never actually doing any work. The rest of us have talked to our boss about this, but nothing changes.
Queenie, what more can we do?—Disgusted employee
Dear Disgusted,
You can continue to bring this up with your supervisor, but if this person is a relative of the owners, nothing is likely to change, so you will just have to accept the situation and try to ignore this person.