Dear Editor,
I can’t believe the service the banks offer here in St. Maarten, as if they are doing favors to us. Let me blow some steam.
Yesterday I went to Windward Islands Bank in Simpson bay, Twice. Both times, I counted over 20 people on line with only three tellers working at a “Turtle speed.” I decided to wait a day and go in the morning when they open up.
After waiting in heat outside for 30 minutes behind a line of 22 persons, we were allowed inside. Being a senior citizen, I was allowed to enter before the rest of the crowd along with other seniors. I felt good. Wow.
Now picture this. The lobby is full and only 2 tellers working the regular persons line. What happened to the “Senior” line? After yelling and showing unhappiness, the security guard comes and tells us, the seniors, to be quiet and wait in line until we were called. (Still no senior teller). One gentleman asked for the manager and the security told him to step aside. Rude and disrespectful.
What is it with these banks? They don’t make enough? They have 8 teller windows. It must be for show only, since I have never seen them opened all my life here. Don’t they realize we have jobs to go to also and don’t have an hour just to give them money or cash a check.
Disgusted!
Disgruntled customer
Name withheld at author's request.
